Payment and dispatch
The following terms and conditions apply:
Domestic delivery (Germany)
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
Delivery is made domestically and abroad plus specific shipping costs. Standard shipping is via DHL parcel service. For machines weighing 40kg or more, delivery is via freight forwarding.
A list of specific shipping costs by country and weight can be found below.Deliveries to foreign countries:
Die Versandkosten richten sich nach Bestimmungsland und Gewicht der Ware.
Die Versandkosten werden Ihnen im Shop direkt angezeigt.
For goods customised according to customer requirements, the revised submission will be made within 7-9 days following conclusion of the
contract, execution of the design work and delivery of the goods within 14 days following approval of the revised submission (with an agreed
advance payment after the time of your payment instruction), unless otherwise specified in the respective quote.
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1-3 days, for deliveries abroad within 4-7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made.
The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Accepted Payment options
- Payment in cash at the time of collection
- Prepayment via transfer
- Cash on delivery
- Payment by SEPA direct debit
- Payment via credit card
- Payment by invoice
- Payment via amazon pay
- Payment via giropay
Further details on payment
The invoice amount is to be settled at the time of payment on invoice within 8 days.
When paying by SEPA direct debit, you authorize us by issuing a corresponding SEPA mandate to collect the invoice amount from the
You will receive a pre-notification at least 5 days before the date of direct debit collection. Please note that you are obliged to ensure
sufficient funds in the account on the announced date.
If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.
Shipping costs by country and weight:
||DHL - Deutschland
||DHL - Zone_1 - EU
||DHL - Zone_1 - non EU
||DHL - Zone_2
||DHL - Zone_3 - EU
|up to 1 kg
|up to 5 kg
|up to 10 kg
|up to 15 kg
|up to 35 kg
|up to 50 kg
|up to 100 kg
|up to 150 kg
|up to 200 kg
DHL - Zone_1 - EU: Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Monaco, Netherlands, Poland
DHL - Zone_2 - non EU: Lichtenstein, Switzerland
DHL - Zone_3: Andorra, Great Britain, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary
DHL - Zone_4 - EU: Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta Portugal, Romania
For delivery to other countries, please contact our service center.
The shipping costs can only be determined when items are in the shopping cart.
The shipping costs can only be calculated once the item is in the basket.